We're here to help
Questions, ideas or little worries? We're here to help.
Whether it’s about a toy, an order, delivery or a business enquiry, start with the right help below or write to us.
Find the right help
How can we help today?
Shopping help
- Track an orderCheck the status of an order once online ordering is live.Track order
- Delivery informationHow delivery works and how charges are confirmed.Read delivery info
- Returns & exchangesWhat to do if an item arrives damaged, faulty or incorrect.Read returns info
- Product questionsAsk about sizes, materials or which toy suits an age.Ask about a product
Our phone, WhatsApp and email details will be listed here once they’re confirmed.
Send a message
We’d love to hear from you.
Tell us a little about your question, and include an order number or product name if it helps.
Online sending isn’t connected yet. You can write and check your message here, but it won’t be delivered to our team until the form is connected. Nothing is sent or saved.
Explore Tohfa Ghar
Ready to find a little joy?
Browse our teddy bears, baby favourites and playful toys while you’re here.